IDENTIFICATION AND DIAGNOSIS
As soon as your watch is sent to our Manufacture or to one of our repair centers, an individual file is created thanks to its unique serial number. This step is essential as it guarantees the follow-up and traceability of your watch. Your wishes and remarks will be registered in our system so that the watchmaker is clearly aware of them. A deep diagnosis to ascertain the nature of intervention is then realized, and a quote according to watchmakers’ assessment is proposed.